SCM World is delighted to unveil the bespoke "service supply chain series" as part of its 2012 curriculum.
The series will focus on aftermarket operations and will commence at 11am US ET / 4pm UK on Tuesday 10th July 2012, with a Cisco case study hosted by Chuck Swanepoel, Director, Global Service Operations. He will offer a detailed insight into how the company is simplifying service delivery to ensure customer retention levels.
View the session synopsis here.
About SCM World
SCM World is the leading global community of senior supply chain professionals. Harnessing the collective brainpower of the most forward-thinking practitioners from the world’s foremost companies, SCM World accelerates learning for supply chain leaders and their rising stars.
SCM World offers a dynamic content agenda of practitioner-driven webinars, research projects, data insights, peer exchanges and events. This programme brings a structure to the process of identifying, disseminating and implementing innovative cross-industry practices, aligned against internal learning priorities and strategic objectives.
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