Photo of Xiao Chen, Research Analyst at Gartner.

Xiao supports an expanding portfolio of in-depth research reports, summary reports, custom projects and member data requirements and facilitates internal progress tracking and reporting. She also has responsibility for designing and executing industry-based surveys, analysing data, qualitative and secondary research, creating charts and writing SCM World’s Data Snapshots.

Prior to joining SCM World, Xiao was a full-time student studying accounting and finance. As an undergraduate, she contributed to a chapter of Associate Professor Anders Örtenblad’s book, Handbook of Research On the Learning Organization. As part of this contribution, Xiao carried out research on the learning organisation and its relevance to organisations in different contexts. In addition to her academic achievements, in 2011 Xiao took part in a nationwide NGO projects competition and led her team to second place out of 116.

Xiao has a BSc in finance, accounting and management from the University of Nottingham and an MSc in accounting and finance from London School of Economics and Political Science. She is based in London.