Pam Fitzpatrick is a Research Director with Gartner’s Supply Chain group. Her research interests include communication skills for supply chain leaders, corporate social responsibility (CSR) and sustainability within supply chain and effective collaboration between supply chain and other business functions.

Ms. Fitzpatrick helps Gartner clients find more effective ways to communicate supply chain’s vision, strategy and capabilities. She also helps leaders of supply chain functions or the center of excellence lead their teams through change, such as post-merger integration, process improvements, such as S&OP, and cross-functional collaboration on sustainability issues.